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Home >> FAQ

1.How do I can change my order or cancel my order?
When we received your payment, we will deal with your order within 2 days. So if you real want to change it or cancel it, we hope you can tell us within 2 days. Because if we ship it out , it is difficult to stop the parcel for you. So we hope you can understand.

 
2. How long can I get the customized Product?
Because the product is customized, we must ask the manufacture to product it. So usually it need about 7 days to get the item from the factory. We hope you can wait for it patiently. And once the parcel is shipped,we will give you the tracking number.

3. Why do you charge my card more than my order price ?
We only receive the product price. The extra money should be charged by the bank as the bank charge the fee for international business .Hope you can understand.

 

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